Template

Door and Valet Departure Checklist

by Orion Pritchett, from the Community

10+

This door and valet departure checklist helps hotel and resort teams deliver a polished, guest-centered farewell. It covers professional appearance and conduct, warm greetings, use of guest names, and anticipatory service. Steps include confirming bag-loading preferences, retrieving golf clubs, loading luggage only in guest presence, and verifying satisfaction before departure. Staff should offer bottled water, provide directions, remove valet ticket components for filing, and end with a fond farewell while offering further assistance. The goal is a timely, seamless experience without delays or detractors.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Valet Hospitality Service Audit
This valet hospitality service audit template helps hotels evaluate guest arrival and departure experiences. It covers greeting etiquette, naming the property and staff introductions, uniform and nametag standards, use of guest names, ticketing and retrieval process, rate explanation, vehicle shutdown and key security, luggage assistance, vehicle inspection and ticket placement, wayfinding and escorting, and overall professional conduct. Departure checks include receipt offer, ticket matching, door service, vehicle readiness, and a fond farewell. Use this checklist to ensure consistent, professional valet operations and a positive, lasting impression.
by Joe Caputo, from the Community
Downloads: 10+
Get
Template
Valet and Door Audit Checklist
This checklist helps evaluate valet and door associate performance in hotel settings. It covers warm greetings, guest engagement, posture and professionalism, uniform and name tag standards, parking option explanations, luggage assistance, escorting to reception, appropriate verbiage and use of guest names, offering further assistance, proper item presentation, professional gesturing for directions, sincere closings, seamless handoffs to other associates, responsiveness to service pace, problem ownership and resolution, and overall guest satisfaction. Use it to standardize guest service, ensure safety and compliance, and deliver consistent, high-quality arrivals and departures.
by Ali Burns, from the Community
Downloads: 10+
Get
Template
WGD Valet Elite - Hotel Valet Arrival Checklist
This WGD Valet Elite checklist helps hotels and venues evaluate the guest arrival experience from curb to departure. It guides reviewers to check front drive cleanliness, clear self-parking guidance, prompt and courteous greetings, correct use of guest names, smooth handoffs between staff, offers of assistance, clear valet parking and retrieval procedures, and timely car return. Use it to standardize front-of-house valet operations and ensure a seamless, guest-centric experience.
by Nancy Beckley, from the Community
Downloads: 30+
Get
Template
Valet Service Excellence Associate Observation
Use this valet service observation checklist to assess hotel associates on guest engagement and communication, greeting with the 15 and 5 rule, use of guest names, establishing needs, and clear explanations of valet pricing and wait times. Verify coordination with bell staff, a tidy podium and loading zone, prompt door service, and proactive assistance such as directions and recommendations. Confirm professional image and uniform standards and warm closings to ensure a memorable guest experience.
by AC Hotel Bourbon, from the Community
Downloads: 20+
Get

Door and Valet Departure Checklist

About author

You might also like

Valet Hospitality Service Audit

Valet and Door Audit Checklist

WGD Valet Elite - Hotel Valet Arrival Checklist

Valet Service Excellence Associate Observation

You might also like

Valet Hospitality Service Audit

Valet and Door Audit Checklist

WGD Valet Elite - Hotel Valet Arrival Checklist

Valet Service Excellence Associate Observation