Template

Savoy Hotel Manila MOD Operations Checklist

by Karlo Evangelista, from the Community

30+

Designed for hotel Managers on Duty, this checklist guides start of shift tasks, communication with FO and PBX, and coordination across housekeeping, lobby, gym, pool, meeting rooms, restaurants, and back of house. Verify cleanliness, safety measures, signage, music, lighting, and internet, and prioritize VIP and elite arrivals, room inspections, and amenities. Audit service delivery at check in and check out, manage queues, and escalate defects to Engineering and Loss Prevention. Confirm laundry and equipment standards, monitor BOH hygiene, and ensure handover with accurate MOD reporting to leadership.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel MOD Operations Checklist
Use this comprehensive Manager on Duty MOD checklist to oversee daily hotel operations across front office, lobby, executive lounge, fitness center and pool, meeting rooms, restaurants and outlets, and back of house areas. Verify PPE and safety protocols, cleanliness standards, VIP and Titanium guest preparations, internet, music, lighting, and defect reporting to Engineering. Conduct service audits, manage queues, inspect rooms and public areas, coordinate with in room dining, Loss Prevention, and Banquets, and ensure accurate signage and occupancy updates. Close the shift with a complete MOD report and a clear handover to the next manager.
by Karlo Evangelista, from the Community
Downloads: 10+
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Template
Manager on Duty Hotel Operations Checklist
This Manager on Duty hotel operations checklist guides duty managers through each shift. It covers shift handover, reviewing prior reports, and visiting front office and every operating department. Walk public areas and facilities including entrances, lobby, elevators, toilets, handwashing and sanitizer stations, corridors, stairwells, meeting rooms, spa, pool, gym, playground, parking, and signage. Conduct random room checks for amenities and equipment, verify music, lighting, scent, internet, and cleanliness in lobby, restaurants and bars. Audit check-in and check-out service, manage queues, and engage guests. Inspect BOH areas such as hallways, loading dock, laundry, staff lockers, cafeteria, and service lifts. Coordinate with loss prevention, report defects to engineering, and ensure incidents are closed before handover to the next MOD.
by Slamet Riyadi, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty (MOD) Checklist
This Manager on Duty (MOD) checklist helps hotel supervisors run consistent shift inspections across front office, housekeeping, lobby, kids club, gym and pool, meeting rooms, restaurants, kitchens, and back of house. It covers guest welcome and farewell, service recovery, VIP readiness, safety checks, cleanliness, internet and music status, security coordination, and end‑of‑shift handover, providing a clear, auditable framework for daily hotel operations.
by James Sitohang, from the Community
Downloads: 0
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Template
Hotel Operations Manager on Duty Checklist
This hotel operations checklist supports the Manager on Duty across each shift. It covers handover, MOD reporting and service recovery, occupancy and VIP preparation, mobile check-in readiness, room assignment and inspections, lobby standards, executive lounge engagement, gym, pool and locker room readiness, meeting room signage and cleanliness, restaurant service audits, back-of-house hygiene, loss prevention updates, engineering defect reporting, internet performance checks, and end-of-shift handover.
by Sheraton Hua Hin Pranburi Villa, from the Community
Downloads: 10+
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Savoy Hotel Manila MOD Operations Checklist

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