Template

Restaurant Customer Satisfaction Survey

by ita udoyo, from the Community

Use this restaurant customer satisfaction survey to evaluate the end-to-end guest experience, from reservation and cleanliness to ambience, staff professionalism, order accuracy, and food quality. Collect actionable feedback on timeliness, service excellence, and likelihood to recommend so you can address issues quickly and improve retention. Ideal for restaurants and cafes seeking a simple, repeatable way to monitor service standards and drive continuous improvement.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Customer Satisfaction Survey Questionnaire
This hotel customer satisfaction survey template helps hospitality teams capture end‑to‑end guest feedback across the booking process, on‑site experience, and overall satisfaction. Collect reasons for travel and booking methods, note sleep quality factors such as noise, bedding, and room conditions, and gather detailed food and beverage feedback. Capture likelihood to recommend, overall ratings, and optional guest details and signature. Use SafetyCulture to standardize surveys, store results, and track improvements in guest experience and service quality.
by Gregory Walsh, from the Community
Downloads: 10+
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Template
Restaurant Customer Experience Survey
Use this customer experience survey template to gather diner feedback at restaurants. Capture whether guests were welcomed, rate overall service and speed, confirm order accuracy, and assess likelihood to recommend. Standardize how teams collect and track CX insights across locations to identify issues and improve front-of-house performance. Designed for initial customer experience rating in food service settings.
by Colin Wright, from the Community
Downloads: 10+
Get
Template
Customer Satisfaction Survey Template
This customer satisfaction survey template helps teams capture actionable feedback on service quality and overall experience. Assess key areas including timekeeping of the service team, market pricing, professionalism of approach, safety rules at the yard or depot, perceived safety at the facility, and sales staff expertise. It also covers turnaround time, value for money, and overall satisfaction. Use it to identify strengths and improvement opportunities across customer touchpoints. The checklist format is easy to customize so you can adapt questions to your operations and begin collecting consistent insights from customers across locations and channels.
by Quantum Leap Safety Limited, from the Community
Downloads: 10+
Get
Template
Customer Satisfaction Survey for Construction Projects
Use this customer satisfaction survey to capture post-project feedback from residents and clients after construction or maintenance works. Record site address, customer name, date, and location, then rate quality of works, communication, staff politeness, cleanliness, appointment keeping, flexibility, and overall service. Include comments and complaint details, including resolution timeliness and affected service areas. Ideal for contractors, developers, and property services teams to drive continuous improvement and manage complaints.
by Monarch Development, from the Community
Downloads: 10+
Get

Hotel Customer Satisfaction Survey Questionnaire

This hotel customer satisfaction survey template helps hospitality teams capture end‑to‑end guest feedback across the booking process, on‑site experience, and overall satisfaction. Collect reasons for travel and booking methods, note sleep quality factors such as noise, bedding, and room conditions, and gather detailed food and beverage feedback. Capture likelihood to recommend, overall ratings, and optional guest details and signature. Use SafetyCulture to standardize surveys, store results, and track improvements in guest experience and service quality.

by Gregory Walsh, from the Community

10+

Get

Template

Restaurant Customer Experience Survey

Use this customer experience survey template to gather diner feedback at restaurants. Capture whether guests were welcomed, rate overall service and speed, confirm order accuracy, and assess likelihood to recommend. Standardize how teams collect and track CX insights across locations to identify issues and improve front-of-house performance. Designed for initial customer experience rating in food service settings.

by Colin Wright, from the Community

10+

Get

Template

Customer Satisfaction Survey Template

This customer satisfaction survey template helps teams capture actionable feedback on service quality and overall experience. Assess key areas including timekeeping of the service team, market pricing, professionalism of approach, safety rules at the yard or depot, perceived safety at the facility, and sales staff expertise. It also covers turnaround time, value for money, and overall satisfaction. Use it to identify strengths and improvement opportunities across customer touchpoints. The checklist format is easy to customize so you can adapt questions to your operations and begin collecting consistent insights from customers across locations and channels.

by Quantum Leap Safety Limited, from the Community

10+

Get

Template

Customer Satisfaction Survey for Construction Projects

Use this customer satisfaction survey to capture post-project feedback from residents and clients after construction or maintenance works. Record site address, customer name, date, and location, then rate quality of works, communication, staff politeness, cleanliness, appointment keeping, flexibility, and overall service. Include comments and complaint details, including resolution timeliness and affected service areas. Ideal for contractors, developers, and property services teams to drive continuous improvement and manage complaints.

by Monarch Development, from the Community

10+

Get

Restaurant Customer Satisfaction Survey

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You might also like

Hotel Customer Satisfaction Survey Questionnaire

Restaurant Customer Experience Survey

Customer Satisfaction Survey Template

Customer Satisfaction Survey for Construction Projects

You might also like

Hotel Customer Satisfaction Survey Questionnaire

Restaurant Customer Experience Survey

Customer Satisfaction Survey Template

Customer Satisfaction Survey for Construction Projects