Customer Satisfaction Survey for Construction Projects
by Monarch Development, from the Community
Use this customer satisfaction survey to capture post-project feedback from residents and clients after construction or maintenance works. Record site address, customer name, date, and location, then rate quality of works, communication, staff politeness, cleanliness, appointment keeping, flexibility, and overall service. Include comments and complaint details, including resolution timeliness and affected service areas. Ideal for contractors, developers, and property services teams to drive continuous improvement and manage complaints.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.