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Real Time Customer Satisfaction Survey

by Chris Mollon, from the Community

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This real time customer satisfaction survey helps field service and construction teams capture immediate client feedback after each visit. Ask whether the operative introduced themselves and arrived as planned, assess politeness and helpfulness, confirm if the job was completed or if follow up actions are needed, and verify the site was left safe and tidy. Use responses to monitor service quality, identify training needs, and improve customer experience across projects.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.