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Customer Satisfaction Survey Template

by Quantum Leap Safety Limited, from the Community

Downloads: 10+
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This customer satisfaction survey template helps teams capture actionable feedback on service quality and overall experience. Assess key areas including timekeeping of the service team, market pricing, professionalism of approach, safety rules at the yard or depot, perceived safety at the facility, and sales staff expertise. It also covers turnaround time, value for money, and overall satisfaction. Use it to identify strengths and improvement opportunities across customer touchpoints. The checklist format is easy to customize so you can adapt questions to your operations and begin collecting consistent insights from customers across locations and channels.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.