This RCGC BSA Dinner Inspection checklist evaluates end-to-end restaurant service quality. It covers host and hostess greeting, reservations and seating standards, professional appearance, knowledge, and personalized service. Server criteria include pacing, menu knowledge, recommendations, water and bread service, beverage prep and upselling, coffee and tea standards, iced tea and wine service, course clearing, and luxury dining protocols. The checklist also reviews ambiance, buffet presentation, check handling, management guest interaction, service recovery, and emotional engagement scoring.
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