BSA Lunch and Dinner Service Audit Short Form

This short form audit covers key elements of lunch and dinner service for restaurants. It evaluates host and hostess standards including greeting, reservations, seating, personalization, and professional appearance. Server performance is assessed across welcome, beverage and bread service, menu knowledge, suggestive selling, upselling beverages, and timely pacing of courses. It includes detailed criteria for coffee, tea, iced tea, wine, and cold beverage presentation. Food quality, presentation, portioning, and temperature are reviewed, along with luxury service touches, table maintenance, and course clearing. The checklist also examines ambiance, cleanliness in guest view, management presence, issue resolution, anticipatory service, and emotional engagement, concluding with overall value and recommendation.