Template

RCGC-BSA Hotel Check-Out Checklist

by Beatrice Manno, from the Community

10+

This RCGC-BSA hotel check-out checklist guides front desk teams through a fast, guest-focused departure. Steps include greeting and gauging satisfaction, clarifying any additional charges, offering a bill review, and confirming the payment method. Capture or enroll the guest’s loyalty number, provide a printed folio in an envelope or email the folio within one hour, and offer assistance with bags, boarding passes, and transportation. Escort the guest and their belongings or smoothly hand over to another team member, aiming for a discreet, five-minute check-out experience.

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Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
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This hotel checkout audit checklist helps front desk teams at W Rome confirm guest satisfaction, review additional charges, verify payment method, capture loyalty details, offer printed folios, provide transportation assistance, and finish the transaction within five minutes. Use it to standardize procedures, ensure discretion, and deliver a consistent, efficient departure experience across the property.
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RCGC-BSA Hotel Check-Out Checklist

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