This RCGC-BSA hotel check-out checklist guides front desk teams through a fast, guest-focused departure. Steps include greeting and gauging satisfaction, clarifying any additional charges, offering a bill review, and confirming the payment method. Capture or enroll the guest’s loyalty number, provide a printed folio in an envelope or email the folio within one hour, and offer assistance with bags, boarding passes, and transportation. Escort the guest and their belongings or smoothly hand over to another team member, aiming for a discreet, five-minute check-out experience.
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