Ce modèle de rapport de passage Vente aide les moniteurs et monitrices à évaluer la performance d’un point de vente en boulangerie/café. Il couvre l’accueil et le discours de vente, la proposition de carte de fidélité, coupons et offres (3+1, -50 %, offres du soir, menus + café), la connaissance de l’offre et de la gamme, ainsi que le merchandising des vitrines (pain, viennoiserie, pâtisserie, traiteur, boissons, épicerie). Le modèle inclut aussi les procédures d’encaissement, remboursements et commandes, la mise en place TGTG, le respect des normes HACCP, la traçabilité et les contrôles Epack (températures, conservation, poids), l’hygiène, le nettoyage, et l’entretien des équipements (machine à café, vitrines, climatisation, lave-verres).
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