Template

QSC and D Review Checklist for Hospitality Sites

by Wayne Heger, from the Community

10+

This QSC and D review checklist helps hospitality and food service teams audit quality, service, cleanliness and development across service areas. It covers entrances and car parks, coach parking, outdoor seating, amenity buildings, food courts and seating, toilets and showers, baby changing, team rooms, back of house and offices. Brand modules include Starbucks, Burger King, Waitrose, WHS and forecourt operations with checks for food safety, equipment, temperatures, cleaning, PPE, upselling and speed of service. It also includes safety reviews, fire equipment, first aid and risk assessments, plus development reviews for training, recruitment and brand compliance.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
QSC and D Review Quality Service Cleanliness Development
This QSC and D review template helps managers assess quality, service, cleanliness and development across the entire site, including parking, entrances, lobby, food court, cafes, toilets, party rooms, offices and back of house. It includes detailed checks for brand operations such as Starbucks, Burger King, WHS and forecourt retail, plus hotel areas and security. Assess equipment condition, hygiene, temperatures, signage, legality and safety controls, as well as staff engagement and training. Use it to record findings, verify legal checks and drive guest care, safety and operational excellence.
by Doug Hedstrom, from the Community
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Template
QSC Checklist
This QSC (Quality, Service, Cleanliness) checklist helps restaurant and quick-service teams evaluate standards across front and back of house, including food handling, hygiene, customer service, and facility cleanliness. Customize the template to your operations, assign actions, capture photos, and generate reports to track compliance and continuous improvement.
by chotika chaksukan, from the Community
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Template
QSC Audit Checklist
This QSC audit checklist helps cafe, bakery, and donut shop teams evaluate quality, service, and cleanliness across the entire store. It covers exterior and customer areas, merchandising and promotions, staff presentation and service behaviors, cleaning and chemical controls, storeroom organization and FIFO, hot drinks and barista standards, food quality and HACCP checks, temperature logging and labeling, and management controls such as staffing, waste, stocktakes, labor targets, rosters, and training completion.
by Katarina Hopkins, from the Community
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Template
WF House Proud Hotel Checklist
Use this comprehensive audit checklist to maintain hotel and service-area standards. Sections cover entrances and car parks, coach and HGV parking, first impressions and front-of-house presentation, coffee machines, tables, signage and lighting. Detailed checks include male, female, accessible and baby-changing toilets, showers, colleague facilities and back-of-house. Kitchen and retail operations span filling station, farmshop, quick kitchen and front-of-house, with requirements for food safety, temperature control, allergen management, PPE, cleaning schedules and equipment maintenance. Safety covers fire equipment, evacuation routes, first aid, pest control, COSHH and property certificates. Training, colleague communication, service quality, security and overall impressions are also included.
by Matt Crouchley, from the Community
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QSC and D Review Checklist for Hospitality Sites

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