Template

Pit Stop Shop Standard Form

by Pete Brotherton, from the Community

10+

This bi-monthly Pit Stop Shop Standard Form helps restaurant and drive-thru teams assess food and beverage quality, order accuracy, and packaging presentation. It captures greeting standards, order readback, suggestive selling, and speed of service times. Inspect exterior cleanliness, lighting, landscaping, signs, menu housings, and lot conditions. Verify management and crew appearance, uniforms, and name tags. Use this checklist to standardize audits and maintain consistent customer experience across locations.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
GAH Supervisor Visit Inspection Checklist
This supervisor visit inspection checklist supports restaurant operations audits across exterior and interior areas. Verify signage and lighting, menu housings and POPS speakers, lot cleanliness, restrooms, dumpster and landscaping, and music systems. Confirm staff compliance with uniforms, name tags, PPE, security cameras, back door controls, cash handling, and communications. Assess guest experience for drive-in stalls and drive-thru, including reply and delivery times, friendliness, suggestive selling, order accuracy, receipt handling, and follow-up. Capture findings by location and manager to drive corrective actions.
by Dustin Riddle, from the Community
Downloads: 0
Get
Template
JITB Drive-Thru Observations Checklist
This JITB Drive-Thru Observations checklist helps quick service restaurant teams assess end-to-end drive-thru performance. Review exterior cleanliness, menu and preview boards, lighting, and lane conditions. Audit guest experience at order points, including greeting speed, hold times, suggestive selling, order confirmation, and service etiquette. Verify team presentation and uniforms. Check order accuracy, sides and condiments, packaging, temperatures, and receipt issuance. Capture total time at window and overall drive-thru time targets, with space to note items ordered, variances, and corrective actions. Ideal for shift leads and auditors to standardize observations and improve speed, accuracy, and guest satisfaction.
by Jennifer Rogers, from the Community
Downloads: 10+
Get
Template
OSAT Customer Shop Audit Checklist
Evaluate your quick service restaurant’s customer experience with this OSAT Customer Shop checklist. Audit speed of service from greeting to order pickup, including timing targets, order accuracy, and use of confirmation boards. Assess hospitality through greetings, suggestive selling, upselling, and team presentation. Verify product quality, temperature, packaging, portioning, and condiment standards. Inspect cleanliness across parking lot, landscaping, windows, lobby, playground, and restrooms to maintain a clean, safe environment.
by Jerry Allen, from the Community
Downloads: 20+
Get
Template
Del Taco Drive-Thru Shop Form
This Del Taco drive-thru shop form is a mystery shop style checklist for evaluating restaurant exterior cleanliness, lighting, signage, menu boards, and marketing materials, as well as service behaviors at the speaker and window. It covers greeting time, friendliness, upselling, order confirmation, payment handling, order accuracy, packaging, and inclusion of condiments. It also verifies speed of service, food build and appearance, temperature and weight standards, and team uniform compliance to help improve guest experience and operational consistency.
by Tiffiany Bourque, from the Community
Downloads: 10+
Get

GAH Supervisor Visit Inspection Checklist

This supervisor visit inspection checklist supports restaurant operations audits across exterior and interior areas. Verify signage and lighting, menu housings and POPS speakers, lot cleanliness, restrooms, dumpster and landscaping, and music systems. Confirm staff compliance with uniforms, name tags, PPE, security cameras, back door controls, cash handling, and communications. Assess guest experience for drive-in stalls and drive-thru, including reply and delivery times, friendliness, suggestive selling, order accuracy, receipt handling, and follow-up. Capture findings by location and manager to drive corrective actions.

by Dustin Riddle, from the Community

Get

Template

JITB Drive-Thru Observations Checklist

This JITB Drive-Thru Observations checklist helps quick service restaurant teams assess end-to-end drive-thru performance. Review exterior cleanliness, menu and preview boards, lighting, and lane conditions. Audit guest experience at order points, including greeting speed, hold times, suggestive selling, order confirmation, and service etiquette. Verify team presentation and uniforms. Check order accuracy, sides and condiments, packaging, temperatures, and receipt issuance. Capture total time at window and overall drive-thru time targets, with space to note items ordered, variances, and corrective actions. Ideal for shift leads and auditors to standardize observations and improve speed, accuracy, and guest satisfaction.

by Jennifer Rogers, from the Community

10+

Get

Template

OSAT Customer Shop Audit Checklist

Evaluate your quick service restaurant’s customer experience with this OSAT Customer Shop checklist. Audit speed of service from greeting to order pickup, including timing targets, order accuracy, and use of confirmation boards. Assess hospitality through greetings, suggestive selling, upselling, and team presentation. Verify product quality, temperature, packaging, portioning, and condiment standards. Inspect cleanliness across parking lot, landscaping, windows, lobby, playground, and restrooms to maintain a clean, safe environment.

by Jerry Allen, from the Community

20+

Get

Template

Del Taco Drive-Thru Shop Form

This Del Taco drive-thru shop form is a mystery shop style checklist for evaluating restaurant exterior cleanliness, lighting, signage, menu boards, and marketing materials, as well as service behaviors at the speaker and window. It covers greeting time, friendliness, upselling, order confirmation, payment handling, order accuracy, packaging, and inclusion of condiments. It also verifies speed of service, food build and appearance, temperature and weight standards, and team uniform compliance to help improve guest experience and operational consistency.

by Tiffiany Bourque, from the Community

10+

Get

Pit Stop Shop Standard Form

About author

You might also like

GAH Supervisor Visit Inspection Checklist

JITB Drive-Thru Observations Checklist

OSAT Customer Shop Audit Checklist

Del Taco Drive-Thru Shop Form

You might also like

GAH Supervisor Visit Inspection Checklist

JITB Drive-Thru Observations Checklist

OSAT Customer Shop Audit Checklist

Del Taco Drive-Thru Shop Form