Skip to content
SafetyCulture
Template

FOH Guest Arrival Experience Checklist

by Jonathan S. G., from the Community

Downloads: 10+
Get this template

Use this front-of-house SOP to deliver a seamless guest arrival at Planet Hollywood. It outlines staffing and service standards, including bell desk assistance, optional entertainment presence, lobby bar welcome with Champagne or signature drinks, and a dedicated photographer. Follow the operating sequence: greet with cold towels, guide guests to a red carpet welcome, offer drinks, capture a celebratory photo, and direct them to Front Desk or Star Class lounge. VIPs are escorted by agents and management.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.