Template

OPS QSC 2.0 Review Checklist

by Dawna Southan, from the Community

10+

Use this OPS QSC 2.0 Review template to evaluate restaurant performance across quality, service, and cleanliness. Check taste and flavor, fresh ingredients, correct food temperatures, and product presentation. Assess guest engagement, friendliness, order accuracy, speed of service, and suggestive selling. Inspect facility and employee appearance, restrooms, and overall image to maintain a consistent happy environment.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
4.0 QSC Restaurant Visit Checklist (ARL)
A structured QSC checklist for ARL restaurant visits. Evaluate food quality and temperatures, burger build, sides, and beverages. Review guest service including greeting, scripting, suggestive selling, order accuracy, speed, and table service. Inspect cleanliness across exterior, restrooms, interior, and employee appearance. Capture notes on what is right and opportunities, recognize staff, and record findings and corrective actions.
by Carmen Jennar, from the Community
Downloads: 0
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Template
Sub Central QSC 2.0 Restaurant Audit
This Subway QSC 2.0 checklist supports quick service restaurant audits focused on quality, service, and cleanliness. Use it to verify brand and marketing materials, evaluate food safety across cold bains and hot wells, assess product freshness and merchandising, and review bread, cookies, and beverage displays. Capture observations on service scripts, suggestive selling, speed, and customer flow. Inspect hygiene, handwashing, uniforms, and equipment temperatures. Include weekly paperwork, temperature logs, and TellSubway survey checks. Record issues, photos, signatures, and follow ups to drive store consistency.
by Andrew Johnston, from the Community
Downloads: 10+
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Template
QSC Checklist
This QSC (Quality, Service, Cleanliness) checklist helps restaurant and quick-service teams evaluate standards across front and back of house, including food handling, hygiene, customer service, and facility cleanliness. Customize the template to your operations, assign actions, capture photos, and generate reports to track compliance and continuous improvement.
by chotika chaksukan, from the Community
Downloads: 0
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Template
Mystery Shop QSC Friendliness Checklist
Use this mystery shop checklist to evaluate Quality, Service, and Cleanliness (QSC) with a focus on friendliness in quick service restaurants. Assess greeting times, staff politeness, eye contact, order accuracy, condiment offers, and speed of service. Check product quality and presentation, portioning, temperature control, and cleanliness across dining area, beverage bar, restrooms, parking, and drive-thru. Prompt upselling and order confirmation steps are included to standardize customer interactions. Ideal for restaurant managers and auditors to measure brand standards and improve guest experience.
by Dawna Southan, from the Community
Downloads: 20+
Get

4.0 QSC Restaurant Visit Checklist (ARL)

A structured QSC checklist for ARL restaurant visits. Evaluate food quality and temperatures, burger build, sides, and beverages. Review guest service including greeting, scripting, suggestive selling, order accuracy, speed, and table service. Inspect cleanliness across exterior, restrooms, interior, and employee appearance. Capture notes on what is right and opportunities, recognize staff, and record findings and corrective actions.

by Carmen Jennar, from the Community

Get

Template

Sub Central QSC 2.0 Restaurant Audit

This Subway QSC 2.0 checklist supports quick service restaurant audits focused on quality, service, and cleanliness. Use it to verify brand and marketing materials, evaluate food safety across cold bains and hot wells, assess product freshness and merchandising, and review bread, cookies, and beverage displays. Capture observations on service scripts, suggestive selling, speed, and customer flow. Inspect hygiene, handwashing, uniforms, and equipment temperatures. Include weekly paperwork, temperature logs, and TellSubway survey checks. Record issues, photos, signatures, and follow ups to drive store consistency.

by Andrew Johnston, from the Community

10+

Get

Template

QSC Checklist

This QSC (Quality, Service, Cleanliness) checklist helps restaurant and quick-service teams evaluate standards across front and back of house, including food handling, hygiene, customer service, and facility cleanliness. Customize the template to your operations, assign actions, capture photos, and generate reports to track compliance and continuous improvement.

by chotika chaksukan, from the Community

Get

Template

Mystery Shop QSC Friendliness Checklist

Use this mystery shop checklist to evaluate Quality, Service, and Cleanliness (QSC) with a focus on friendliness in quick service restaurants. Assess greeting times, staff politeness, eye contact, order accuracy, condiment offers, and speed of service. Check product quality and presentation, portioning, temperature control, and cleanliness across dining area, beverage bar, restrooms, parking, and drive-thru. Prompt upselling and order confirmation steps are included to standardize customer interactions. Ideal for restaurant managers and auditors to measure brand standards and improve guest experience.

by Dawna Southan, from the Community

20+

Get

OPS QSC 2.0 Review Checklist

About author

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4.0 QSC Restaurant Visit Checklist (ARL)

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4.0 QSC Restaurant Visit Checklist (ARL)

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