Template

MOD Inspection and Report

by LEVELUP NVB, from the Community

This Manager on Duty inspection template is designed for hotels and resorts to standardize shift handovers, villa and public area inspections, and guest service follow up. Capture resort details, arrival and departure counts, interactions with guests and hosts, villa specific issues with responsible departments and status, and public area checks across lobby, dining outlets, kitchens, spa, gym, and outdoor facilities. Log glitches, guest comments, and service recovery actions to ensure timely resolution and a consistent guest experience.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Manager on Duty Checklist
This Manager on Duty Checklist helps hotel and resort leaders run consistent shift inspections and uphold service standards. It guides managers through key areas including main entrance, arrival lobby, back of house, public spaces, spa and gym, restaurants and bars, pool areas, and guest rooms. The template also covers turndown checks, room amenities, safety and security, housekeeping, maintenance, and landscape conditions. LQA sections for in villa dining, restaurant service, and spa treatment support quality audits, staff professionalism, timeliness, and guest satisfaction.
by Zahrah Ratna Sari, from the Community
Downloads: 10+
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Template
Manager On Duty Report
This Manager On Duty report template helps hotel and resort managers document shift activities and standards across the property. Track front office performance, lobby and VIP lounge cleanliness, meeting rooms, pre-arrival room inspections, linens and amenities, furniture and safety equipment, and in-room facilities. Log restaurant readiness, staff presence, music and ambiance, gym and spa conditions, pool and beach safety with lifeguard visibility, and guest service interactions. Include staff canteen hygiene, food variety and labeling, and seating. Use this template to maintain consistent service and guest satisfaction.
by Omar Binladen, from the Community
Downloads: 0
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Template
Hotel MOD Report Template
This Hotel Manager on Duty (MOD) report template helps supervisors capture guest interactions, inspect public areas, bars, restaurants, and guest rooms, check safety and cleanliness, document incidents, and provide shift handover notes. Sections include lobby and exterior checks, food and beverage outlets, amenities, room inspections, incident logging, and sign off to maintain service quality and brand standards.
by Umpawan Duangrak, from the Community
Downloads: 0
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Template
Hotel Manager On Duty Report 2023
Streamline hotel operations with this Manager On Duty report template. Capture guest interactions, loyalty status, and service notes; inspect public areas, outlets, car park and facilities; audit guest rooms for cleanliness and safety; record incidents, resolutions and handover actions; and complete a clear shift summary with sign-off. Ideal for front office and operations teams to maintain standards and elevate guest experience.
by Umpawan Duangrak, from the Community
Downloads: 0
Get

Manager on Duty Checklist

This Manager on Duty Checklist helps hotel and resort leaders run consistent shift inspections and uphold service standards. It guides managers through key areas including main entrance, arrival lobby, back of house, public spaces, spa and gym, restaurants and bars, pool areas, and guest rooms. The template also covers turndown checks, room amenities, safety and security, housekeeping, maintenance, and landscape conditions. LQA sections for in villa dining, restaurant service, and spa treatment support quality audits, staff professionalism, timeliness, and guest satisfaction.

by Zahrah Ratna Sari, from the Community

10+

Get

Template

Manager On Duty Report

This Manager On Duty report template helps hotel and resort managers document shift activities and standards across the property. Track front office performance, lobby and VIP lounge cleanliness, meeting rooms, pre-arrival room inspections, linens and amenities, furniture and safety equipment, and in-room facilities. Log restaurant readiness, staff presence, music and ambiance, gym and spa conditions, pool and beach safety with lifeguard visibility, and guest service interactions. Include staff canteen hygiene, food variety and labeling, and seating. Use this template to maintain consistent service and guest satisfaction.

by Omar Binladen, from the Community

Get

Template

Hotel MOD Report Template

This Hotel Manager on Duty (MOD) report template helps supervisors capture guest interactions, inspect public areas, bars, restaurants, and guest rooms, check safety and cleanliness, document incidents, and provide shift handover notes. Sections include lobby and exterior checks, food and beverage outlets, amenities, room inspections, incident logging, and sign off to maintain service quality and brand standards.

by Umpawan Duangrak, from the Community

Get

Template

Hotel Manager On Duty Report 2023

Streamline hotel operations with this Manager On Duty report template. Capture guest interactions, loyalty status, and service notes; inspect public areas, outlets, car park and facilities; audit guest rooms for cleanliness and safety; record incidents, resolutions and handover actions; and complete a clear shift summary with sign-off. Ideal for front office and operations teams to maintain standards and elevate guest experience.

by Umpawan Duangrak, from the Community

Get

MOD Inspection and Report

About author

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