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Hotel Room Service Audit Checklist - MIAMB BSA 2017

by Andres Banus, from the Community

20+

Use the MIAMB BSA 2017 v2 checklist to evaluate hotel room service performance from order taking to delivery. Inspect greeting and telephone etiquette, verify guest name, room and party size, quote delivery times, repeat orders including special requests, confirm menu knowledge, offer assistance, and provide a warm closing. Track accuracy and 45 minute delivery, document signatures, and thank elite members for their loyalty. Ideal for AYS and Fresh Bites style delivery teams.

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Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

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