This LQA 2023 Restaurant checklist is designed to evaluate end-to-end restaurant service quality. It covers reservations and greetings, arrival and seating efficiency, menu presentation and product knowledge, food and beverage timing and accuracy, wine and beverage service etiquette, and table clearing and billing standards. It also includes criteria for dietary accommodations, sustainability practices such as eliminating single-use plastics, and overall ambiance and table settings. Emotional intelligence benchmarks ensure staff deliver anticipatory, confident, and personalized service, resulting in a refined guest experience.
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