This LQA 2023 Breakfast checklist helps hotels and restaurants assess the complete breakfast experience. It covers arrival and seating times, menu presentation, coffee, tea and juice service, and order-taking accuracy. Evaluate food quality, temperature, dietary accommodations, and availability of healthy, vegan, gluten-free, and locally sourced options. Review table layout, cleanliness, cutlery and glassware standards, and sustainability practices such as avoiding single-use plastics and using glass water bottles. Measure service speed, refills, billing accuracy, and farewells. Assess staff knowledge, communication, and emotional intelligence including anticipation, personalization, collaboration, and empathy to drive consistent, high-quality service.
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