Template

BHR LQA Restaurant Dining Checklist

by P Klingbeil, from the Community

This BHR LQA Restaurant Dining checklist helps restaurants evaluate and improve service quality across the full guest journey. It covers reservation standards, arrival and seating, menu presentation and knowledge, order taking and timing, beverage and wine service, staff behavior and emotional intelligence, food quality and presentation, and table layout and cleanliness. Use this template to conduct consistent audits, train teams, and ensure reliable, timely, and guest focused service that elevates dining experiences.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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by Abbas Raad, from the Community
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A detailed quality assessment framework for restaurant operations, encompassing every aspect of the dining experience from initial reservation to farewell. The checklist evaluates service standards across multiple categories including reservation handling, guest arrival protocols, table service efficiency, beverage service quality, staff behavioral standards, food presentation and quality, and restaurant ambiance. It sets specific time-based performance metrics and detailed service requirements to ensure consistent, high-quality guest experiences. The assessment covers both technical aspects like service timing and temperature control, as well as soft skills such as staff interaction and anticipatory service. Special attention is given to dietary requirements, wine service protocols, and guest comfort factors, making it a comprehensive tool for maintaining excellence in restaurant operations.
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RESTAURANT - BREAKFAST LQA 2020
A detailed quality assessment framework for restaurant service operations, designed to evaluate and maintain high hospitality standards. The checklist encompasses multiple service touchpoints including guest arrival protocols, seating procedures, service timing, staff behavior and presentation, buffet management, food quality, and dining environment setup. It provides specific timing requirements for various service elements, detailed standards for employee interaction, and comprehensive guidelines for food presentation and quality. The document serves as a complete audit tool to ensure consistent, professional service delivery while maintaining guest satisfaction through attention to detail in all aspects of the dining experience, from initial greeting to farewell.
by Solen Quimbert, from the Community
Downloads: 40+
Get

LQA 2023 Restaurant Service Checklist

This LQA 2023 Restaurant checklist is designed to evaluate end-to-end restaurant service quality. It covers reservations and greetings, arrival and seating efficiency, menu presentation and product knowledge, food and beverage timing and accuracy, wine and beverage service etiquette, and table clearing and billing standards. It also includes criteria for dietary accommodations, sustainability practices such as eliminating single-use plastics, and overall ambiance and table settings. Emotional intelligence benchmarks ensure staff deliver anticipatory, confident, and personalized service, resulting in a refined guest experience.

by Abbas Raad, from the Community

10+

Get

Template

RESTAURANT LQA 2020

A detailed quality assessment framework for restaurant operations, encompassing every aspect of the dining experience from initial reservation to farewell. The checklist evaluates service standards across multiple categories including reservation handling, guest arrival protocols, table service efficiency, beverage service quality, staff behavioral standards, food presentation and quality, and restaurant ambiance. It sets specific time-based performance metrics and detailed service requirements to ensure consistent, high-quality guest experiences. The assessment covers both technical aspects like service timing and temperature control, as well as soft skills such as staff interaction and anticipatory service. Special attention is given to dietary requirements, wine service protocols, and guest comfort factors, making it a comprehensive tool for maintaining excellence in restaurant operations.

by Solen Quimbert, from the Community

50+

Get

Template

In Room Dining LQA 2020 Checklist

This in room dining LQA 2020 checklist helps hotels assess and improve room service against Leading Quality Assurance standards. It covers order taking, sales prompts, delivery timing, door etiquette, table setup, beverage service, order accuracy, billing, and tray collection. It also evaluates employee grooming and behavior, communication, anticipation, and personalization. Food and beverage criteria include menu quality, dietary options, presentation, freshness, temperature, and beverage offerings. Use it to standardize five star service and enhance guest experience.

by Solen Quimbert, from the Community

20+

Get

Template

RESTAURANT - BREAKFAST LQA 2020

A detailed quality assessment framework for restaurant service operations, designed to evaluate and maintain high hospitality standards. The checklist encompasses multiple service touchpoints including guest arrival protocols, seating procedures, service timing, staff behavior and presentation, buffet management, food quality, and dining environment setup. It provides specific timing requirements for various service elements, detailed standards for employee interaction, and comprehensive guidelines for food presentation and quality. The document serves as a complete audit tool to ensure consistent, professional service delivery while maintaining guest satisfaction through attention to detail in all aspects of the dining experience, from initial greeting to farewell.

by Solen Quimbert, from the Community

40+

Get

BHR LQA Restaurant Dining Checklist

About author

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LQA 2023 Restaurant Service Checklist

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