This Kopi Konnichiwa QC form helps cafe teams standardize drink quality and operations. Audit lid cups, layering, optional requests, and taste; verify chiller and freezer conditions, seals, organization, and temperatures; and maintain espresso standards covering bean origin, crema, freshness, and color for Konnichiwa and Gorudo blends. Inspect espresso and Rokpresso equipment cleanliness and parts, including steam wand, drip tray, and cup warmer. Review hygiene across cashier, mixing, toilet, and customer areas. Evaluate service: greeting, complaint handling, refunds/voids, menu knowledge, and order accuracy. Track barista workflow, mixing steps, speed, clean-as-you-go, and accurate gramasi. Confirm grooming standards, tool availability, fresh ingredients, and SOP folders, supply tracking, and weekly cleaning.
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