JITB - W6 System and Test Events - Observation Checklist
by Vinodh Bahuleyan, from the Community
This document serves as a comprehensive quality control and operations checklist for Jack in the Box restaurants. It covers multiple aspects of restaurant operations including drive-thru service standards, digital order handling, product quality specifications, and shift management protocols. The checklist evaluates customer service elements such as greeting times, order accuracy, and payment handling, while also monitoring food preparation standards, equipment maintenance, and team member training compliance. Special attention is given to new menu items like the Spicy Chicken Strips and Jacks Mega Munchie Box, along with digital order fulfillment processes. The document ensures consistent service delivery, product quality, and operational efficiency across all shifts.
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