This Jack in the Box observation checklist helps teams assess the spicy chicken strips combo experience end to end. Review guest service behaviors, upselling, order accuracy, and packaging. Verify product quality standards including proper defrosting, cook times, holding times, fryer oil condition, and serving temperatures. Check build standards for related items like Mini Munchies and Sourdough Patty Melt. Capture drive-thru timing from order to delivery, and review facility cleanliness, marketing POP, staffing, training sign-offs, and shift management. Use findings to improve speed, safety, and consistency across shifts.
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