Mystery Shop and Shift Management Cleanliness Checklist
by Kip Sele, from the Community
This restaurant mystery shop and shift management checklist helps assess guest standards, drive-thru and lobby cleanliness, and end-to-end food safety practices. Evaluate greeting and order accuracy, speed of service, condiment fulfillment, and product quality. Review lobby, restroom, and exterior cleanliness, plus HACCP, sanitizer strength, temperatures, gloves and handwashing, storage, labeling, and cross-contamination controls. Verify security and safety readiness, including evacuation plans, fire systems, slip-resistant footwear, and cash handling. Guide team leadership on stocking, station readiness, labor and breaks, coaching, waste control, and end-of-shift tasks.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.