Use this checklist to evaluate in room dining service against Forbes and QA standards. It covers phone etiquette, order taking, dietary needs, quoted delivery times, door and entry protocol, in room table setup, beverage and wine service, food quality and presentation, portioning and temperature, staff appearance and professionalism, cross departmental communication, accurate billing and guest acknowledgment, cleanliness of carts, linens and serviceware, and timely removal of trays with room reset.
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