This Itsu People Partners Visit checklist supports consistent HR and people operations across restaurant locations. Use it to review recruitment and headcount, verify right-to-work and policy documents for new starters, and confirm training completion via the Grow App, including the first modules and food safety focuses. Track progression milestones for TM training stages, check pay rates, and ensure timely reviews. Plan effectively with two-week rotas approved by operations, balanced hours, and an active holiday planner. Assess engagement and environment standards, including staff room upkeep, people posters, family tree display, and team brief quality. Monitor turnover metrics, manage ER issues like lateness, absence, and behavior, and document outcomes from weekly management meetings.
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