Use this Front of House progress validation checklist to evaluate restaurant service and technical skills across the guest journey. Assess floorplan use, reservations handling, table setup, drinks and serving gear service, table grooming, dessert service, and fast billing. Evaluate communication skills such as greeting, storytelling, acknowledgement, service timing, and checkbacks. Includes secondary services like pre-bussing and plate changes. Reinforce menu knowledge for appetizers, salads, steaks, and shareable platters. Ideal for training, coaching, and auditing FOH teams to standardize service quality.
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