This HI-AM OM Evalpac checklist supports hotel managers in auditing end-to-end operations. It covers room sales and booking controls, guest in-house controls, no-show handling, approvals for complimentary stays, deductions, rebates and refunds, room reconciliation, treasury and cashier procedures, daily bank deposits, purchasing and stock controls, minibar management, hotel key governance, statutory compliance and licensing, and preventive maintenance across elevators, pest control, pumps, fire alarms and laundry equipment.
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