This template supports hotel front-of-house teams with a clear, repeatable departure process for porters and doormen. It outlines service timing standards, room approach and entry etiquette, luggage confirmation and care, trolley use, continuous attendance in public areas, packing and piece-count verification at departure, car door assistance, and warm farewells. Emotional service standards reinforce grooming, communication clarity, confident and knowledgeable guidance, anticipatory service, adaptability, collaboration, attentive listening, professional posture, and empathetic resolution of challenges. Use it to elevate guest experience, safety, and operational consistency.
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