Template

Hotel Brand Standards Audit Checklist

by Cho Singhakarnkul, from the Community

This hotel brand standards audit checklist helps Hop Inn Hotel Thailand and similar properties evaluate consistency and quality across the guest journey and back of house. Inspect exterior grounds and signage, building condition, waste and utilities rooms, laundry and linen areas, gas storage, and staff spaces. Review Front Desk and Lobby presentation, coffee corner and minibar. Sample guest rooms and floors for housekeeping, corridor safety, emergency lighting, fire equipment, and door and stairwell condition. Include WiFi speed tests, restaurant dining room, kitchen hygiene, food presentation, and service quality. Cover offices, main store, and maintenance rooms to ensure compliance with brand and safety requirements.

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
HI AM OM Hotel Brand Standard Checklist
This hotel brand standard checklist supports consistent operations and guest experience across properties. It covers exterior areas and hotel signage, lobby readiness, front desk presentation, staff grooming and service, minibar and coffee corner, lobby restrooms, CCTV and lobby TV, and comprehensive guest room checks by floor. It includes WiFi speed tests, bathrooms, balconies, pantry and housekeeping rooms, fire safety and emergency equipment, elevators and control rooms, water tanks and rooftop, and restaurant standards including kitchen, food presentation, and service. Back of house areas such as HM office, main store, maintenance room, and staff accommodation are also included.
by Cho Singhakarnkul, from the Community
Downloads: 0
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Template
Hotel Brand Standard Audit Checklist
This hotel brand standard audit checklist helps HOP INN Thailand assess compliance and guest experience across the property. It covers exterior areas and signage, parking and traffic markings, building condition, waste and utilities rooms, gas station, staff areas, and linen and chemical rooms. Front desk and lobby checks include cleanliness, signage placement, uniforms, guest greeting, and assistance. Minibar, freezer, and coffee corner setup are reviewed. Guest floors and rooms are inspected floor by floor with random checks of at least four rooms per level, including corridors, stairwells, phones, signage, lighting, fire extinguishers, emergency lights, windows, fire doors, and escape stairs. Elevators and control rooms, water tanks, and rooftop are examined. For Maesot and Surat locations, restaurant, kitchen, food presentation, and service are included. Office, main store, and staff accommodations are also verified.
by Cho Singhakarnkul, from the Community
Downloads: 0
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Template
HM Inspection - Hop Inn Hotel Thailand
This hotel inspection checklist is designed for Hop Inn Hotel Thailand to standardize audits across property exteriors, arrivals, and signage; front office, minibar, and coffee corner; public areas including lobby, elevators, corridors, restrooms, CCTV, and emergency systems; guest rooms by floor; housekeeping and linen rooms; engineering and utility spaces such as electrical, water pump, gas, and waste; rooftop and lift control rooms; and restaurant operations for applicable sites, covering cleanliness, staff grooming, customer service, kitchen, and dining areas. It helps teams assess safety equipment, cleanliness, maintenance, and brand standards, streamlining routine inspections and corrective actions.
by Cho Singhakarnkul, from the Community
Downloads: 10+
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Template
HI AM OM Brand Standard Checklist
Use this HI AM OM Brand Standard Checklist to audit hotel brand compliance across exterior areas, signage, parking and drainage, building condition, waste, pump and electrical rooms, gas safety, and laundry. Inspect front desk and lobby cleanliness, access, staff attire and greeting, minibar and coffee corner, lobby restrooms, CCTV and TV. Verify guest floors and rooms with WiFi speed tests, room, bathroom and balcony condition, and housekeeping pantry standards on each floor. Check elevators, water tanks and rooftop. Review restaurant, kitchen equipment and storage, food presentation, and service. Assess HM office, main store, maintenance room, and staff accommodation. Record customer review scores and enrollment metrics.
by Cho Singhakarnkul, from the Community
Downloads: 0
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Hotel Brand Standards Audit Checklist

With SafetyCulture you can

Digitize team workflows

Reduce manual errors

Create and share inspection reports

About author

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HI AM OM Hotel Brand Standard Checklist

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