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Drive-Thru Bagging Evaluation

Use this drive-thru bagging evaluation checklist to review order accuracy and packaging standards during service. Inspect napkins, sauces, utensils, condiments, and kids' meal items; ensure hot and cold items are separated, bags are correctly sized, fries are bagged last, and clamshells and nuggets lay flat. Add photos, note missed items, capture corrective actions, and standardize QSR performance across shifts.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

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Drive-Thru Visit Checklist

Use this drive-thru visit checklist to evaluate quick service performance across guest greeting, upselling and order confirmation at the speaker and window, speed of service under 3 minutes, food temperature and freshness, fries or hash rounds quality, correct wrapping and bagging, receipt and condiments handling, staff uniforms, and menu board lighting and cleanliness. Ideal for restaurant managers to standardize drive-thru audits and improve consistency.

by Jerrianne Newcomb, from the Community

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Drive-Thru Visit Checklist

by Jerrianne Newcomb, from the Community

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Drive-Thru and Mobile Order Evaluation

This checklist supports quick-service restaurant audits across drive-thru and mobile order channels. It covers cleanliness and presentation standards for exterior, lobby, restrooms, and corral areas; employee appearance and PPE; guest interaction and attentiveness; drive-thru timing metrics including line time and OEPE; order accuracy, condiment fulfillment, and food quality such as fries temperature, seasoning, and crispness. Mobile Order and Pay steps assess courtesy, wait time from arrival to pickup, and whether all items and condiments are provided. Use it to maintain consistent service speed, accuracy, and food quality across QSR locations.

by Michele Rice, from the Community

10+

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JITB Drive-Thru Observations Checklist

This JITB Drive-Thru Observations checklist helps quick service restaurant teams assess end-to-end drive-thru performance. Review exterior cleanliness, menu and preview boards, lighting, and lane conditions. Audit guest experience at order points, including greeting speed, hold times, suggestive selling, order confirmation, and service etiquette. Verify team presentation and uniforms. Check order accuracy, sides and condiments, packaging, temperatures, and receipt issuance. Capture total time at window and overall drive-thru time targets, with space to note items ordered, variances, and corrective actions. Ideal for shift leads and auditors to standardize observations and improve speed, accuracy, and guest satisfaction.

by Jennifer Rogers, from the Community

10+

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JITB Digital Order Checklist

This JITB digital order checklist helps QSR teams evaluate both dining room pick-up and drive-thru performance. Verify guest greetings and timing, confirm names and order contents, apply tamper-proof seals with receipt and initials, and ensure clean, accurate packaging. Check that hot and cold items are bagged separately, correct sauces and utensils are provided, and orders meet quality standards. Includes knowledge checks for KDS exceptions, outage handling, pause tools, and matching app dining room status.

by Vinodh Bahuleyan, from the Community

20+

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QSR Audit Checklist for Cheesy Jack and Roost Fries

This quick service restaurant audit checklist evaluates guest service, order speed, accuracy, and food quality across core LTO items and operations. Sections cover drive-thru greetings, upselling, order confirmation, bagging and condiments, and parking lot and menu board standards. Product build checks include Bacon Cheesy Jack assembly and packaging, Roost Fries portions, holding times, sauce labeling, and equipment use. Additional items review the Mega Munchie Meal prep, Adventureful Caramel Brownie Shake build and storage, inventory levels, fryer oil maintenance, training completion, and microwave timer stickers to ensure consistent, hot, and fresh service.

by Jerrianne Newcomb, from the Community

10+

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