This Fresh Eyes checklist helps audit defence force mess operations and front-of-house standards. Verify hours of operation display, first impressions, table setup, clean glass and stainless, tidy chillers and beverage stations, clear menu display, and standardized signage. Check PAYD station access, healthy choice options, food information, meal presentation, and contract meal variety. Assess service quality, staff engagement, uniforms and headwear, name badges, and jewelry compliance. Confirm vegetarian options, attractive fruit and desserts, stocked cutlery, serviettes, and condiments. Review queue management and acceptable wait times. Capture client/site, visit date and time, reviewer, location, comments, and sign-off.
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