Template

ARI Food and Beverage Customer Audit

by Sinead Coyne, from the Community

20+

This ARI Food and Beverage Customer Audit template helps concessions management evaluate customer experience and operational standards. It covers menu clarity and pricing, dietary options, upselling and bundles, food presentation and temperature, product quality, queue times, staff presentation and knowledge, supervisor presence, and front-of-house conditions. The checklist also reviews signage, including allergens and ethical labels, cleanliness of servery and dining areas, and readiness of trays, cutlery, condiments, and utensils. Use it to document observations, attach photos, record comments, and drive consistent quality and compliance across food and beverage units.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Food and Beverage Service Audit
This Food and Beverage Service Audit checklist helps restaurant and hotel teams evaluate end to end service quality. It covers greeting and welcome, menu knowledge, beverage recommendations, order taking and repeats, delivery timing, table marking and maintenance, accuracy of food and drinks, and quality checks after two minutes or two bites. It also assesses dessert and coffee service, pre bussing, and check presentation, ensuring a consistent, friendly experience. Use it to coach staff, standardize service steps, and monitor guest satisfaction across shifts and outlets.
by Tracy Grady, from the Community
Downloads: 20+
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Template
LPQ Food and Beverage Audit 3.31.17
A detailed restaurant inspection and audit framework designed to evaluate all aspects of restaurant operations. The checklist covers exterior presentation, retail quality, food safety protocols, dining room service, kitchen operations, storage practices, and facility maintenance. It includes specific sections for beverage preparation, food handling, temperature monitoring, cleanliness standards, and regulatory compliance. The inspection tool ensures thorough assessment of both front-of-house and back-of-house operations, with particular emphasis on food safety certifications, proper documentation, and quality control measures. Each section requires photographic evidence and detailed observations to maintain consistent operational standards and ensure compliance with health department regulations.
by Leigh Cihanek, from the Community
Downloads: 40+
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Template
Life and Brand Portfolio Internal Audit checklist v3.1
This internal audit checklist helps restaurants and food service teams evaluate hygiene critical control points and core operational requirements. It covers handwashing, time and temperature controls, cross contamination prevention, sanitizing, pest control, waste management, and product storage. It also reviews front of house standards, guest experience, staff practices, beverage and food quality, cleanliness across areas, and maintenance action plans.
by Brandon Abrahams, from the Community
Downloads: 20+
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Template
Food and Beverage Freezer and Chiller Manager Check
Use this managerial checklist to audit main freezers and chillers in food and beverage operations. Verify product labeling, storage order, temperatures, and cleanliness. Capture photos, note non conformances, and assign actions to improve hygiene and compliance with food safety standards.
by Elmar Velema, from the Community
Downloads: 10+
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ARI Food and Beverage Customer Audit

About author

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