Use this Customer Experience Snapshot checklist to quickly assess end to end restaurant experience. Evaluate greeting and farewells, promotional clarity, attentiveness, clear communication, suggestive selling, order accuracy, condiments, food temperature and presentation, fries or hashbrown quality, cleanliness of dining room, restrooms and play areas, crew uniform standards, table delivery readiness, receipts, presenter window completeness, McCafe cabinet appeal, and speed of service targets.
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