This CSKE service calibration checklist helps restaurant teams evaluate front-of-house performance and guest experience. It covers Scratch Kitchen engagement, host stand and to-go phone etiquette, seating and throughput, server fundamentals and salesmanship, pre-shift meetings, manager floor presence, and cultural behaviors. It also assesses labor management, hiring and training practices, certification and validation, and use of CSKE support tools and e-learning. Ideal for Cheddar’s Scratch Kitchen operations and similar restaurant concepts seeking consistent, guest-first service standards.
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