This coffee audit checklist helps assess barista skills and store compliance with Caffe Nero standards. It covers grind checks, espresso extraction times and volumes, tamping, milk steaming and thermometer calibration, and cleanliness of machines, steam arms, grinders, and jugs. Drink-specific criteria for espresso, Americano, cappuccino, latte, and flat white are included, along with final drink presentation. The checklist also reviews customer engagement, upselling, loyalty card offers, and feedback prompts to ensure consistent quality and service.
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