This coffee audit checklist helps cafes and coffee shops evaluate beverage quality, equipment hygiene, milk preparation, and service standards. It covers espresso extraction and crema, milk texturing for cappuccino, latte, and flat white, correct recipes for hot chocolate, mocha, and americano, and proper presentation in dine-in and takeaway formats. It includes cleaning routines for steam arms, milk jugs, and coffee machines, calibration of thermometers, and adherence to brand standards. The template also checks team appearance, customer service behaviors, receipt handling, and complaint processes, plus food display, equipment condition, and overall cafe cleanliness across seating, floors, fixtures, lighting, vents, and condiment areas.
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