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Coffee Shop Quality Inspection

by SafetyCulture

500+

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Checklist for safety, store, service and coffee excellence

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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SafetyCulture

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.

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Costa Coffee Store Audit Checklist and Standards Guide

Comprehensive guide covering Costa Coffee store audit requirements including coffee excellence, service standards, food safety, and maintenance protocols for store operations.

by Burger King, from the Community

1,000+

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Coffee Shop Audit

UseIt: Consumer review of coffee shops and cafes. Primary focus is on quality of coffee.

by Vasyl Boroviak, from the Community

200+

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This coffee audit checklist helps cafes and coffee shops evaluate beverage quality, equipment hygiene, milk preparation, and service standards. It covers espresso extraction and crema, milk texturing for cappuccino, latte, and flat white, correct recipes for hot chocolate, mocha, and americano, and proper presentation in dine-in and takeaway formats. It includes cleaning routines for steam arms, milk jugs, and coffee machines, calibration of thermometers, and adherence to brand standards. The template also checks team appearance, customer service behaviors, receipt handling, and complaint processes, plus food display, equipment condition, and overall cafe cleanliness across seating, floors, fixtures, lighting, vents, and condiment areas.

by Tracey MacRobert, from the Community

30+

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Coffee Shop Customer Experience Audit Checklist

This checklist helps evaluate the end-to-end customer experience in a cafe or coffee shop. It covers first impressions of the storefront and ambience, cleanliness and table turnover, use of daily checklists, and uniform standards. Bar operations include stock levels, greeting and service flow, adherence to barista priorities, upselling, loyalty card stamping, and display of retail coffee. Timing of guest orders and acceptable wait times are recorded. At-table checks verify presentation, drink-making standards, and evidence of regular cleaning, hosting, and positive team interactions. Bathrooms and merchandising are reviewed for cleanliness, stock, seasonal promotions, and compliance with display rules. The audit concludes with examples, action points, and noted strengths.

by Raffaele Di Landro, from the Community

60+

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Customers Heartbeat Service Excellence Checklist

Customers Heartbeat is a practical service excellence checklist for cafes and coffee shops. Audit shop presentation, product availability in panini fridges and cake displays, queue and coffee wait times, greetings and polite service, coffee quality against brand standards, table clearing and restroom cleanliness. Include focus checks on management presence, coffee machines, leadership behaviors, shift planning, and uniform compliance to keep operations on brand.

by Francesco Russo, from the Community

20+

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Coffee Shop Quality Inspection Checklist

This coffee shop quality inspection checklist helps managers and auditors assess key areas of store performance: safety and food hygiene, store presentation, and customer service, plus detailed barista and beverage preparation standards. Verify temperature logs, deliveries, handwashing facilities, and probe calibration, then review signage, merchandising, cleaning, and equipment condition. Evaluate queue acknowledgment, service times, staff appearance, table turns, and training records. Confirm coffee excellence through grind and dose checks, espresso extraction, milk texturing with thermometers, and recipe compliance for hot, iced, and blended drinks. Capture notes, photos, and corrective actions to drive consistent brand standards.

by Natalie Hughlett, from the Community

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Costa Coffee Store Audit Checklist and Standards Guide

Comprehensive guide covering Costa Coffee store audit requirements including coffee excellence, service standards, food safety, and maintenance protocols for store operations.

by Burger King, from the Community

1,000+

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