Cafe Customer Experience Checklist Sweden
by Giuliana Sesini, from the Community
This checklist helps Sweden based cafes and coffee shops evaluate the full customer journey. It covers first impressions, store ambience, uniform standards, and bar service including greetings, upselling, loyalty processes, and display of retail coffee. It reviews cake counter merchandising, condiment station readiness, teamwork, and service times. Table experience questions confirm presentation and beverage standards, cleaning cadence, and customer interactions. Bathroom cleanliness and stock checks plus seasonal merchandising and product availability are included. Use the action points to assign owners and completion dates to improve the overall cafe experience.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.