Cleaning Room Checklist: Compliance Audit
by Vinodh Bahuleyan, from the Community
This drive-thru visit checklist supports fast food and QSR teams in evaluating guest experience and speed of service across dayparts. It covers greeting within 5 seconds and re-greeting within 15 seconds, clear communication and order confirmation at the menu board, and verification of bag contents at delivery. Track SOS target times, total order-to-delivery and window times. Assess food quality including sandwich build standards, hashbrowns/fries at proper temperature, and drinks at correct temperature and flavor. Confirm exterior and parking lot cleanliness and ensure guests are treated in a friendly manner throughout the visit. Use the tool to log comments and performance by Breakfast, Lunch, Snack, Dinner, and Late Night.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.