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Чек-лист сервиса официанта

by Анастасия Мельник, from the Community

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Подробный чек-лист сервиса официанта для ресторанов и кафе. Включает требования к внешнему виду и подготовке к открытию, алгоритм встречи гостя, презентацию меню и акций, апселл, внесение заказа у стола, уточнение подач, поддержание контакта. Прописаны нормы скорости: прием заказа, сервировка, выдача блюд и напитков, уборка посуды, расчет и выдача сдачи. Отдельно - сбор обратной связи и прощание. Используйте документ для обучения персонала и повышения качества обслуживания.

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Digitize any process, procedure or policy
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.