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Checklist CEV: Visita de Experiência do Cliente

by Marcelo Ferreira Marcelo, from the Community

Downloads: 10+
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Este checklist CEV apoia a avaliação completa da experiência do cliente em restaurantes, cobrindo drive-thru e salão. Inclui critérios de limpeza, cordialidade da equipe, rapidez de atendimento, precisão do pedido e qualidade de alimentos e bebidas, além de controles de tempo e itens de apoio como guardanapos e condimentos. Utilize-o para padronizar auditorias operacionais, comparar desempenho entre turnos e lojas, e identificar ações de melhoria que elevem a satisfação do cliente e a eficiência operacional.

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Digitize any process, procedure or policy
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.