This hotel balanced scorecard template helps managers track four pillars of performance: safety and WHS practices, financial KPIs such as budgeted GOP and fortnightly results, customer service quality through room and PA inspections and benchmark scores, and people and operations via onboarding, training, payroll compliance, recruitment, and policy adherence. Use it to monitor injuries, hazards, maintenance, contract retention, and client satisfaction, while fostering a high‑performing culture. Easily customize and complete inspections in SafetyCulture to standardize reporting and improve outcomes across hotel operations.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.