Checklist audit layanan Kimukatsu 2024 ini membantu menilai standar pelayanan restoran dari awal kedatangan hingga pembayaran. Poin audit mencakup kondisi eksterior dan interior, sambutan greeter, proses pemesanan, penjelasan menu, cross-selling, konfirmasi pesanan, estimasi waktu saji, serta penampilan dan kebersihan staf. Termasuk pemeriksaan kebersihan meja dan setting, alur penyajian makanan dan minuman, penanganan komplain, proses pembayaran, serta grooming kasir dan salam perpisahan. Bagian operasional menilai kebersihan area, kelengkapan alat, materi promo, suhu ruangan, labeling HACCP, pest control, penggunaan chemical, hingga kondisi toilet. Ada pula aspek pantry, office, kebiasaan kerja clean as you go, kepatuhan SOP cuci tangan, pengetahuan produk dan HALAL, aspek safety seperti kadaluarsa, pest, dan APAR, serta administrasi: hygiene checklist, buku harian, produksi, temperatur chiller/freezer/ruang, stok, jadwal, dan rekonsiliasi penjualan.
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