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AM Shift Checklist August Update

by Cape Byron, from the Community

This AM shift checklist guides hostel staff through a smooth opening routine. Tasks include swapping signage, printing the departure list, checking safes and till floats, reviewing handovers, balancing checkout bills and charging virtual credit cards, pool testing and cleaning, setting up hammocks and surfboards, starting laundry, monitoring emails, allocating rooms in MEWS, housekeeping support, ordering linen and cleaning supplies, bathroom and kitchen checks, cash counts and reconciliation, payment requests for failed to settle bookings, and a clear handover to the PM shift.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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PM Shift Checklist for Hostel Operations
A practical PM shift checklist for hostel operations covering reception and housekeeping tasks. Steps include till counts and cashing up, housekeeping list and bed count verification in MEWS, watering plants, preparing late check-ins with key cards and safe codes, scheduling and removing the pool robot, cleaning dryers lint filters, kitchen and reception tidying, drink fridge restock, guest activity announcements, and end-of-day procedures. It also includes MEWS stop-sell, pool closure, ensuring all guests are checked in, bike checkouts, safe and till balances, AC shutdown, and a detailed handover to the night manager with final security lock-up.
by Cape Byron, from the Community
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Night Shift Checklist for Hostel Operations
Comprehensive night shift checklist for hostel and accommodation front desk teams. Covers PM handover review, setting up systems (Mews, Goki, CCTV, email), printing guest lists, property walks, cleanliness checks, closing terraces and amenities, actioning customer notes, optional TrustYou review responses, nightly billing reconciliation, handling paymaster and virtual card issues, room inventory and assignments, accounting ledger checks after 5 am, common room clean-up, stocking reception, and a clear handover to morning staff.
by James Oliver, from the Community
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NSYD AM Checklist - Complete Morning Shift Guide
Designed for hostel front desk teams, this complete NSYD AM checklist guides the morning shift from handover to setup. It covers reviewing communication logs and emails, managing no-shows and billing in Mews, logging into Goki, CCTV and other systems, preparing the to-do list and morning huddle, and conducting a property walk to ensure clean, guest-ready spaces. It includes kitchen checks such as fridge temperatures between 1 and 4 degrees, stocking utensils and labels, room inventory and upgrades, assigning group bookings, and redline management. The checklist also outlines accounting follow-ups, pre check-ins, coordination with housekeeping, and preparing the PM shift for success.
by James Oliver, from the Community
Downloads: 0
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Template
SYDH Shift Manager AM Checklist
This SYDH morning shift manager checklist guides hotel and hostel teams through a smooth start of day. It covers night handover, reviewing communication logs, preparing group keys, resolving no shows, and confirming bills. Managers log in to key systems including Mews, Goki, Outlook, Teams, and CCTV, ensure the emergency phone is charged, and open the communications book. The checklist includes cafe and breakfast setup, a property walk to assess cleanliness, lighting, music, and maintenance, and coordination with housekeeping on late checkouts and room status. It outlines accounting ledger reviews, outstanding payments follow up, and key control. It also details concierge setup, kiosk checks, printing reservation reports, and timing staff breaks to maintain coverage, with a final handover to the PM shift.
by Alison Boyd, from the Community
Downloads: 0
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PM Shift Checklist for Hostel Operations

A practical PM shift checklist for hostel operations covering reception and housekeeping tasks. Steps include till counts and cashing up, housekeeping list and bed count verification in MEWS, watering plants, preparing late check-ins with key cards and safe codes, scheduling and removing the pool robot, cleaning dryers lint filters, kitchen and reception tidying, drink fridge restock, guest activity announcements, and end-of-day procedures. It also includes MEWS stop-sell, pool closure, ensuring all guests are checked in, bike checkouts, safe and till balances, AC shutdown, and a detailed handover to the night manager with final security lock-up.

by Cape Byron, from the Community

Get

Template

Night Shift Checklist for Hostel Operations

Comprehensive night shift checklist for hostel and accommodation front desk teams. Covers PM handover review, setting up systems (Mews, Goki, CCTV, email), printing guest lists, property walks, cleanliness checks, closing terraces and amenities, actioning customer notes, optional TrustYou review responses, nightly billing reconciliation, handling paymaster and virtual card issues, room inventory and assignments, accounting ledger checks after 5 am, common room clean-up, stocking reception, and a clear handover to morning staff.

by James Oliver, from the Community

Get

Template

NSYD AM Checklist - Complete Morning Shift Guide

Designed for hostel front desk teams, this complete NSYD AM checklist guides the morning shift from handover to setup. It covers reviewing communication logs and emails, managing no-shows and billing in Mews, logging into Goki, CCTV and other systems, preparing the to-do list and morning huddle, and conducting a property walk to ensure clean, guest-ready spaces. It includes kitchen checks such as fridge temperatures between 1 and 4 degrees, stocking utensils and labels, room inventory and upgrades, assigning group bookings, and redline management. The checklist also outlines accounting follow-ups, pre check-ins, coordination with housekeeping, and preparing the PM shift for success.

by James Oliver, from the Community

Get

Template

SYDH Shift Manager AM Checklist

This SYDH morning shift manager checklist guides hotel and hostel teams through a smooth start of day. It covers night handover, reviewing communication logs, preparing group keys, resolving no shows, and confirming bills. Managers log in to key systems including Mews, Goki, Outlook, Teams, and CCTV, ensure the emergency phone is charged, and open the communications book. The checklist includes cafe and breakfast setup, a property walk to assess cleanliness, lighting, music, and maintenance, and coordination with housekeeping on late checkouts and room status. It outlines accounting ledger reviews, outstanding payments follow up, and key control. It also details concierge setup, kiosk checks, printing reservation reports, and timing staff breaks to maintain coverage, with a final handover to the PM shift.

by Alison Boyd, from the Community

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AM Shift Checklist August Update

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NSYD AM Checklist - Complete Morning Shift Guide

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PM Shift Checklist for Hostel Operations

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NSYD AM Checklist - Complete Morning Shift Guide

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