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Manual Hotel Reservation Audit Checklist

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A practical checklist for auditing manually entered hotel reservations in Opera. Use it to verify guest name formatting, stay dates, guest and bedroom counts, rate and promo codes, room type and allocation, market, source and origin codes, voucher reference, payment details and routing, and whether payment was taken. Check fixed and print rate settings, agent and company profiles, special requests and arrival time, comments, traces and alerts, and Do Not Move use with trace. Includes steps for handling credit card expiration before arrival and space for feedback.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .