PDS Room Service Cross-Check Checklist

This checklist supports hospital patient dining teams in auditing room service. It covers patient identification and HIPAA privacy, communication of diet order changes, menu timing, and call center response. Sections guide tray presentation and accuracy, FIFO rotation, equipment and cart sanitation, and on-time delivery. It verifies food quality and temperatures for hot and cold items, taste and appearance standards, and special diet accommodations. Steps address bedside service etiquette, read-backs, estimated delivery times, and post-meal pickup. It also reviews pantry cleanliness and stock rotation, documentation of service recoveries and shift huddles, staff training and uniforms, downtime procedures, and safety practices including temperature logs and high-risk item monitoring.