Customer Home Plan for Sewer Maintenance Works
by Scott McKellar, from the Community
This customer home plan explains upcoming sewer maintenance works on residential properties for Western Water, delivered by Interflow. It outlines why sewer relining is needed, how trenchless technology is used to clean, line, seal, and plug pipes, and what access is required via manholes. The guide covers engagement steps, expected impacts such as temporary odour and noise, and health and safety considerations. It details property restoration commitments and provides project contacts and timing, including permissions for site access and returning the work area to its pre existing condition.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.