El software de gestión hotelera más útil de 2026

Conozca más sobre el software de gestión hotelera y cuál es el mejor para usted.

Publicación 23 Feb 2026

Artículo de

SafetyCulture Content Team

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8 min de lectura

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SafetyCulture

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Versión gratuita:Available for teams of up to 10
Precios:Premium plan $24/month (with free 30-day trial period)
Plataformas compatibles:Available on mobile app (iOS and Android) or a web-based software
App Store
Google Play

Why use SafetyCulture?

SafetyCulture is a hotel management software for hotels of all sizes. Hotel managers can use SafetyCulture for different tasks such as housekeeping, task scheduling, guest reservations, property management, and revenue tracking.

Digitize your day-to-day workflow and experience efficiency like never before. Improve communication amongst hotel staff and inspectors and help them increase their work order completion rate.

With SafetyCulture, hotel managers and their staff only need a mobile device to perform inspections. As an intuitive web-and-mobile solution for hotel room cleaning management, general hotel upkeep, and more, SafetyCulture can empower housekeeping team leaders, alongside the hotel manager and other staff, to improve work efficiency and prepare rooms that give the best first impression to hotel guests. Do away with paper-based methods and get rooms and food ready for guests faster. After these tasks, the app takes care of reporting and automatically sends comprehensive reports to the back office once the inspection is completed.

SafetyCulture can also help managers make better strategic decisions with high-level operational insights by visualizing data from hotel room and hotel site inspections. This way, they can take action on issues that matter the most and identify areas for improvement in the general hotel inspection workflow, whether upgrading personnel productivity or solving recurring inspection problems.  This app is best for all industries and all kinds and sizes of hotels.

Features:

  • Free customizable hotel management templates in the Library

  • Option to attach photos, videos, and notes for proof of issues or compliance

  • Problems can be reported by raising Issues, assigning specific corrective actions to certain staff, and creating a Heads Up, so everyone is aware

  • Integrations with Microsoft Excel, Power BI, and more

  • Offline work is possible with immediate syncing to the cloud once the internet is restored

  • Available on web, Android, and iOS devices

  • Scannable QR codes for faster inspections

  • Templates and completed checklist reports can be shared via weblink, Word, or PDF formats

  • Train hotel staff on management tasks and standards.

Why use ZEN Hospitality?

ZEN Hospitality Solutions is an all-in-one hotel management software and Property Management System (PMS) that allows managers to view and control all their housekeeping tasks, guest bookings, front office operations, and payments. This hotel management software also lets hotel owners and managers create a website for their business or improve their existing one. This app is best for large-scale hospitality enterprises.

Features:

  • Automated pricing system and revenue calculator

  • Real-time updates for inventories

  • Dedicated hotel restaurant management features

  • Built-in manager for guest ratings and reviews

Versión gratuita:None
Precios:Paid plans start at $39 a month (with a free 14-day trial)
Plataformas compatibles:PC and mobile phones

Why use ALICE ?

The ALICE hotel management software focuses on improving communication between hotel staff to better serve their customers. In the process, ALICE aims to reduce the need for guessing among hotel staff, increase accountability, and improve productivity with real-time room assignments and updates, in-app chat rooms with guests, custom workflows for room service and deliveries, and an easy way to call for maintenance workers.  This app is best used by managers who want to improve overall communication.

Features:

  • Automate hotel text messages for guests to inform them of their check-in and check-out dates

  • Assign the dedicated in-app services accordingly for workers at the front desk, in the backrooms, and those in charge of tasks such as delivery, engineering, and maintenance

  • Track and maintain hotel assets and schedule maintenance as needed

Versión gratuita:None
Precios:Dependent on the organization’s needs
Plataformas compatibles:Web, iOS, and Android

Why use Little Hotelier?

Little Hotelier is an operations platform for small properties. This hotel management software aims to help hotel managers understand their markets better as they slowly grow their revenue, increase their brand awareness, and improve their finance and accounting records.  This app is best for small hotels.

Features:

  • Promote one’s hotels through advanced metasearch tools to ensure it is featured to the right people who are ready to book

  • Connect to over 450 booking channels

  • Use one calendar for all events and tasks all around the hotel

  • Process payments inside the software

Versión gratuita:None
Precios:Starts at $99 per month (with a 30-day free trial))
Plataformas compatibles:Web, iOS, and Android

Why use Hoteliga?

Hoteliga is a cloud-based hotel management software that can be integrated with third-party Online Travel Agencies (OTAs) for a more efficient way of gaining customers and improving their own processes. This software also provides real-time management and coordination of partnerships with stakeholders, housekeeping, financial management, invoicing, and hotel layout customization.  This app is best for hotels that often entertain guests from other countries.

Features:

  • Multilingual and multi-currency support

  • Separate booking engine that can be used by hotel managers for a wider reach

  • More than 170 currencies supported

Versión gratuita:None
Precios:Starts at $28 per month for 10 rooms (with a 15-day free trial)
Plataformas compatibles:Web

Why use eZee Frontdesk?

The eZee Frontdesk hotel management software and PMS is catered toward improving hotel front desk operations and management. With eZee Frontdesk, hotel managers can manage all client-facing aspects of their hotel, such as their booking system, the extra charges incurred by a guest, housekeeping, and their partner travel agencies. This app is best for managing front desk and client-facing operations.

Features:

  • Automatically compute additional seasonal charges and taxes

  • Sort inventories and watch changes reflect in records in real-time

  • View available rooms and occupancy levels at a glance

  • Manage hotel kitchen and delivery issues even when far from the kitchen

Versión gratuita:None
Precios:Dependent on the organization’s needs (with a 30-day free trial)
Plataformas compatibles:Windows & Mac

Why use RoomRaccoon?

RoomRaccoon is a solutions platform designed by hotel owners to increase their establishments’ profitability alongside their customers’ satisfaction. This hotel management software is best for independent hotels and also aims to increase direct bookings via the hotel’s site while working as a general PMS.

Features:

  • Integrated customizable booking engine

  • Online check-in for guests

  • Built-in channel manager and website builder

Versión gratuita:None
Precios:Starts at £119/month per 2 users, billed annually
Plataformas compatibles:Web, iOS, and Android

Why use Hotelogix?

The goal of the Hotelogix hotel management software is to streamline operations efficiently as the basis of all hotel work. Hotelogix offers a single platform for managers to view all hotel operations, such as front desk work, housekeeping, and in-house restaurant management. This app is best used by managers who want to connect with different third-party services.

Features:

  • Online distribution system for better management and distribution of available rooms

  • Integrations for OTA and Global Distribution Systems (GDSs) for better marketing

  • Connections to different review platforms to keep track of guest reviews

Versión gratuita:None
Precios:Start at $3.99 per room per month
Plataformas compatibles:Web, iOS, & Android

Why use LS Retail?

LS Retail is a hotel management software that also works as a restaurant management software solution. Managers can use LS Retail not only to manage their hotel operations and housekeeping tasks, but also use it to improve their in-house restaurants. This app is best for managing hotel restaurants.

Features:

  • Mobile Point of Sale (POS) terminals are available

  • Real-time sending of orders from POS to kitchen

  • Dashboard for managing table orders, deliveries, and billing statuses

Versión gratuita:None
Precios:Starts at $99/month, billed annually
Plataformas compatibles:Web
Descargo de responsabilidad:Esta lista no está clasificada; explore todas las opciones para encontrar la que funcione mejor para usted.

¿Cuál es el papel de los software para hoteles en las operaciones hoteleras?

Dirigir y gestionar un hotel implica interactuar con muchos miembros clave del personal y con las partes interesadas, lo que puede ser difícil de mantener manualmente. Por esta razón, tener un software para hoteles se convirtió poco a poco en una necesidad para muchos. Hoy en día, el software para hoteles ayuda a agilizar las operaciones, automatizar las tareas, sustituir el papeleo y mejorar la comunicación entre los miembros del personal, lo que permite a los directivos disponer de más tiempo y control sobre tareas más importantes.

Hay muchos tipos de software de gestión hotelera para abordar tipos específicos de hoteles, tareas y objetivos. Sin embargo, debe ser lo suficientemente versátil y fácil de usar por cualquier persona que pueda utilizarlo.

Un buen software de gestión hotelera o cualquier otro sistema de gestión de propiedades debería entonces tener las siguientes características:

  • Soporte móvil y web

  • Reflejo de los cambios en tiempo real

  • Análisis para ayudar a visualizar los datos

  • Diferentes formas de contactar con los distintos miembros del personal

  • Funciones de notificación de incidencias

  • Integraciones con herramientas de productividad de terceros

Con el software de gestión hotelera adecuado, los directores de hotel pueden mejorar el rendimiento de su personal, atender mejor a sus huéspedes y aumentar sus beneficios.

Esta opinión es compartida por Julia Schamme, directora de hotel de Accor en Dubai Al Barsha, que cree que el uso de este software ha mejorado mucho su vida.

«Hacemos pequeñas acciones por los huéspedes sin que ellos lo esperen o lo pidan. Ya sea darse cuenta de que la pasta de dientes está vacía al hacer el mantenimiento de la habitación o ver que al niño le gustaron las tortitas ayer y servirle tortitas en el desayuno hoy».

Al utilizar el software de gestión hotelera, no sólo han reducido su tiempo de papeleo, sino que también han mejorado su servicio al cliente y su capacidad de resolución de problemas, ya que han aumentado su Reputation Performance Score (RPS). Pudieron seguir su progreso como empresa y evaluar los diferentes aspectos de su hotel a medida que avanzaban.

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Artículo de

SafetyCulture Content Team

SafetyCulture Content Contributor, SafetyCulture