A dock audit is a quick, final inspection of finished products before they are sealed, boxed, and approved for shipping. It is a visual inspection typically performed by quality control inspectors on the shipping dock of a warehouse shortly before the product is loaded onto a freight truck for delivery.
Dock audits are primarily done to catch defective and non-compliant products before they are shipped. This helps the manufacturer avoid customer complaints, maintain a good business reputation, and encourage a culture of consistent, high-quality work. There is no regulating body that controls the frequency of dock audits and manufacturers can decide to perform them as often as they see fit.
This article will briefly discuss: (1) what a dock audit is; (2) the top 3 things to verify with a dock audit; (3) mobile app to perform dock audits and generate reports.
Top 3 Things to Verify With a Dock Audit
Manufacturers should implement quality control measures during the production process in order to minimize product defects at the onset. The purpose of a dock audit is to ensure that the small percentage of non-compliant products missed by the initial QA are caught before they cause problems.
- Compliance with design
Does the product look as intended and advertised? Is it the right size, color, and shape? It is essential that a product complies with design specifications since customer satisfaction hinges on delivering a product as it was promised.
- Physical Inventory Count
Are all the product inclusions accounted for as intended and advertised? One of the most frustrating things for a customer is receiving an incomplete product. Failure to identify such instances could cause manufacturers to lose a client’s business.
- Compliance with special customer requirements
It’s easy to overlook special customer requests if your team is used to making products the standard way. Ensure that the product meets special customer requirements before giving the go-ahead for delivery to avoid client complaints or worse, legal disputes.
Mobile App for Dock Audits and Documentation
Performing dock audits can help your company identify issues before they reach your customers. Additionally, the data you gather from your audits can provide you with valuable insights to improve the overall manufacturing process itself, ultimately reducing the likelihood of defects from occurring in the first place. Using the world’s #1 inspection app, iAuditor, you can reap the benefits of an effective dock audit minus the hassle of using paper checklists.
Easy inspections and data collection anytime, anywhere
- Perform dock audits on your phone or tablet, even while offline
- Identify defective and non-compliant items and remove them from shipment ASAP
- Save and secure your audit information with unlimited cloud storage
Instantly generate and share dock audit reports and templates
- Automatically share your dock audit reports with select personnel for greater visibility
- Export reports in a variety of formats including PDF, DOC, and CSV
Manage teams better
- Assign and track corrective actions to personnel in real-time for faster issue resolution
- Share template access to appropriate personnel so updates are rolled out automatically
- World class 24/5 customer support to assist you with your iAuditor queries
