- Free Version: Available for teams of up to 10
- Pricing: Premium plan $24/seat/month (with free 30-day trial period)
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
Why Use SafetyCulture?
Known for its commitment to enhancing workplace safety and quality, SafetyCulture is the best go-to solution for workforce management software for retail industry. Businesses wanting to maintain high operational standards, particularly in optimizing their labor force to ensure top-notch service, can utilize the platform’s customizable checklists, real-time reporting capabilities, and mobile accessibility. Comprehensive retail workforce management will never be too complicated or stressful with this award-winning software.
Features:
- Optimize labor costs while enhancing employee satisfaction by offering flexibility in shift assignments, allowing real-time scheduling, adjustments, and swapping.
- Ensure accurate payroll processing and prevent time fraud by replacing manual timekeeping with digital attendance sheets and automated clock-ins.
- Improve overall efficiency and accountability by assigning tasks to workers and tracking their progress in real time.
- Boost workforce engagement by offering continuous development opportunities through digital learning materials or face-to-face training sessions.
- Identify and reward top-performing employees and support underperforming ones by regularly tracking Key Performance Indicators (KPIs) and leveraging data insights.
Why Use Dayforce?
An all-in-one Human Capital Management (HCM) platform, Dayforce is designed to manage the entire employee life cycle, from payroll and benefits to talent management. That said, it’s one of the most effective retail workforce management solutions in the market today, helping managers with strategic planning while reducing administrative burdens.
Features:
- Talent acquisition and development
- Payroll and benefits
- Reporting and analytics
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
Why Use UKG?
Considered one of the most people-centric human capital and workforce management solutions, UKG has advanced tools for scheduling employees, timekeeping, and analytics. All these can be tailored to handle the constantly changing industry demands while ensuring worker satisfaction.
Features:
- Time and attendance management
- Scheduling and shift management
- Employee self-service
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
Why Use Corexta?
A comprehensive business management platform offering various tools for different industries, Corexta supports retail operations by providing insights into employee performance and sales. This helps in staffing decisions that drive customer satisfaction and continuous improvements.
Features:
- Employee task management
- Shift rosters and attendance
- Payrolls and e-invoices
- Free Version: None
- Pricing: Small Business plan starts at $9.99/month (with a free trial)
- Platforms supported: Available as a web-based software
Why Use When I Work?
Specifically made for work scheduling and time tracking, When I Work is the go-to solution for many small to medium-sized retail businesses. Aside from its easy-to-use features, many choose this retail workforce management software for its user-friendly interface, mobile accessibility, and affordability.
Features:
- Employee scheduling
- Automated time clock
- Team messaging
- Free Version: None
- Pricing: Essentials plan starts at $2.50/user/month (with a 14-day free trial)
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
Why Use WorkForce Suite?
One of the most reliable enterprise-grade workforce management solutions, Workforce Suite has numerous capabilities that retail companies need. Large conglomerates, particularly those operating across several regions, prefer this for its ability to manage complex scheduling and compliance requirements.
Features:
- Time and attendance tracking
- Labor forecasting
- Task management
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
Why Use Fourth?
A well-known workforce management and operation platform in the hospitality and restaurant sector, Fourth can also be used by retail businesses that want to manage their employees’ schedules, daily tasks, and payroll efficiently. It recently launched an AI platform, further optimizing its capabilities and making it a preferred option.
Features:
- Demand forecasting
- Shift swap, drop, and pick-up
- End-of-shift surveys
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
Why Use Kenjo?
Primarily a Human Resources (HR) management platform, Kenjo has all the features retail businesses may need to manage their labor force. Thanks to its holistic HR approach, this solution benefits companies prioritizing seamless integrations with their current systems.
Features:
- Attendance and time tracking
- Performance management
- Onboarding and upskilling
- Free Version: None
- Pricing: Starter plan starts at €5.40 (~$5.80)/employee/month, billed annually (with a 14-day free trial)
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
Why Use Quinyx?
Made specifically for the retail sector, Quinyx offers numerous features that lend companies a competitive edge in the market. Their AI-driven demand forecasting and automated scheduling improve accuracy, reducing labor costs while enhancing employee engagement and satisfaction.
Features:
- Auto-schedule and assign
- Task management & communication
- Rewards & recognitions
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
Why Use Roubler?
One of the most comprehensive workforce management platforms, Roubler combines essential features like staff scheduling and task management with complex HR tools like payroll processing and leave calculations. With numerous capabilities, this is perfect for retail businesses that suffer from high employee turnover and other complicated HR issues.
Features:
- Time and attendance tracking
- Employee self-service
- Employee onboarding and e-learning
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Available as a mobile app (iOS and Android) or a web-based software
What is Retail Workforce Management Software?
Retail workforce management software is a highly specialized solution designed to optimize the business team, from warehouse and merchandise managers to sales assistants and cashiers, to facilitate best-practice staff scheduling, attendance tracking, and regulatory compliance. By automating key administrative functions, employees are empowered to take strategic initiatives to improve the customer experience and drive continuous improvements.
Benefits
Artificial Intelligence (AI)-driven retail workforce management solutions only came about in the last few decades, eradicating manual methods, which were time-consuming and prone to error. Business owners, HR professionals, and operations managers who leverage this tech and similar retail solutions are rewarded with the following:
- Optimized business processes – By improving core functionalities (e.g., scheduling, time tracking, attendance management) with AI and machine learning, administrators can forecast customer demands and match them with employee skills.
- Accurate payroll records – Thanks to integration with HR and payroll in retail management solutions, workers can be paid correctly and on time. This prevents frustrations with management that may lead to early resignations.
- Employee empowerment and satisfaction – Aside from reducing administrative tasks, allowing employees to view schedules, swap shifts, and request time off through a centralized dashboard or mobile workforce solutions increases their autonomy.
- Improved performance insights – With advanced analytics, businesses can analyze historical data on staffing needs, labor waste, conversion rates, and sales for future planning.
- Enhanced regulatory compliance – Companies can avoid expensive legal issues and subsequent reputational damage with workforce management software retail that has automated tools for managing shifts, payments, activity tracking, and regulatory updates.
Key Features
High-quality and reliable retail workforce management software is packed with features designed to streamline relevant operations and improve day-to-day efficiency. Whether you’re choosing a comprehensive enterprise-level solution or a purpose-built application for managing shifts, make sure it has the following essentials:
- Labor forecasting and employee scheduling
- Time and attendance tracking
- Employee self-service portal
- Task management
- Incident management
- Compliance management
- Reporting with real-time analytics
- Onboarding and upskilling
- Integrations (e.g., with HR, payroll, inventory management)
- Mobile accessibility with offline capabilities
How to Choose the Right Retail Workforce Management Software
The options detailed above can boost employee productivity and, subsequently, operational efficiency. Each has its strengths, designed for specific retail sizes and needs, so make sure to find one that perfectly aligns with your business. Take another look at the top workforce management software for retail industries:
| Retail Workforce Management Software | Free Version | Paid Plan | Mobile App |
| SafetyCulture | Yes | $24/seat/month* | Yes |
| Dayforce | No | Contact vendor for pricing | Yes |
| UKG | No | Contact vendor for pricing | Yes |
| Corexta | No | $9.99/month | No |
| When I Work | Yes | $2.50/user/month | Yes |
| WorkForce Suite | No | Contact vendor for pricing | Yes |
| Fourth | No | Contact vendor for pricing | Yes |
| Kenjo | No | €5.40 (~$5.80)/employee/month* | Yes |
| Quinyx | No | Contact vendor for pricing | Yes |
| Roubler | No | Contact vendor for pricing | Yes |
* billed annually
Eunice Arcilla Caburao